Pre-launch support
General questions, interest-list help, privacy requests, accessibility barriers, and public-site concerns may be sent to the support email shown on this page. Include only the information needed to understand the request. Never email passwords, identity documents, payment-card details, or intimate media.
Urgent danger
BusyBi support is not an emergency service and is not continuously staffed at this stage. If someone is in immediate danger, contact the emergency services available where you are. Do not wait for an email response.
Future member safety support
- In-product reporting attached to the relevant account, message, event, or content.
- Immediate block and protective controls that do not require a completed report.
- Urgent queues for possible minors, NCII, credible threats, trafficking, coercion, and account compromise.
- Status communication that does not expose another person’s private information.
- A documented appeal and escalation path where safety and law permit.
Response commitment is still being defined
Published response windows, verified law-enforcement intake, 24/7 severe-harm coverage, regional crisis resources, and vendor escalation agreements are required before the private member network launches.
Use a discreet subject line.
Share only what is needed for us to route the request. Do not email passwords, payment-card details, identity documents, or intimate media.
[email protected]